Bordeaux at harvest time

In accordance with the informative document previously sent to the traveller, the present estimate formalize the terms and conditions for the flat rate stay as agreed, unchangeable as mentioned above.

Contracting body: MP Séjours et Expériences - 9 rue de Condé Bureau 3 - 33000 Bordeaux - SAS au capital de 10 000 € RCS Bordeaux 828 583 237.

Registration: Opérateur de voyages et de séjours immatriculé IM033170015 auprès d'Atout France, adhérent N° 46473 - Garantie financière APST - 15, Avenue Carnot - 75017 PARIS.

Insurance: Insured by HISCOX liability up to € 1,500,000 per claim under reference contract HA RCP0285174.

Your contact: Cyrielle Nau, reachable via email contact@mpfrenchtravel.com and recipient of all information useful for the successful completion of the contract.

Stay Dates & Participants: The agreed date of the stay above are non changeable. Departure related to a minimum number of participants. The organizer must inform the traveler of the cancellation for insufficient number of participants no later than 21 days before the date of departure.

Price & Inclusions: The flat rate mentioned in the estimate includes the prestation detailed in the conditions. This price does not include transports to and from Bordeaux, beverages (including hotel minibar), food and personal shopping, and all the services not mentioned in the description above.

Price Revision: The price of the stay, as presented, is fixed by mutual agreement. This price agreed between the parties is non-revisable, with the exception of three cases exhaustively listed, and in any case can not be modified less than twenty days before the start of the package:

In case of justified increase, after the signature of the contract and at least thirty days before the beginning of the fixed price, the cost of the transport by the carrier.

In the case of a justified increase in landing, boarding and disembarkation fees and charges after the signature of the contract (only if A/R transport by air to the destination is included in the package).

In case of an increase of the exchange rate applied to the trip stay after the signature of the contract.

Payment Terms: 50% of the price is paid at registration, as a deposit. The balance (50%) must be paid no later than 30 days before departure, or by the earlier date stated in the specific conditions of the trip. Payment by bank transfer to the order of MP Séjours et Expériences, or by card through a secure payment link (Revolut). An additional fee of 4% is applied to card payments.

Logistics: The traveler (s) must provide the organizer the times and places of arrival and departure and any information deemed useful for the organizer to the good logistical organization of the stay. These information must be provided in writing, at least 7 days before the scheduled date of arrival.

In the event of an impediment due to the illness or the death of a relative justified by an official document or certificate attesting the reality of one of the grounds contractually admitted. By express agreement, a "relative" refers to the member of a sibling, a direct ascendant or a direct descendant.

Any cancellation must be notified in writing, by email. The following cancellation fees are due to MP Séjours et Expériences, calculated on the total price of the stay:

Modification of Essential Elements: In case of modification of one or several essential elements of the journey-stay, the legitimate cancellation entails the immediate refund.

Insufficient Participants: If the number of registered participants proves to be insufficient the organizer will have the possibility of canceling the trip stay in condition of preventing by letter more mail the traveler 21 days at least before the planned beginning of the stay. Any sum paid by the traveler will be fully refunded within eight days of cancellation.

Force Majeure: Should we be obliged to modify all or part of our programme, due to force majeure (terrorism, war, strikes, epidemics, fire, bad weather), fortuitous events or acts of third parties unrelated to the provision of the services provided for in the travel contract, the traveller will only benefit from a full refund of the sums corresponding to the services not provided and not replaced, with the exception of expenses incurred on behalf of the customer and not recoverable, excluding any damages or interest. The mere reimbursement of the sums paid shall release the organiser from any commitment and exempt it from any indemnity.

To validate the registration, this contract must be accompanied by the payment of a deposit of 50% of the price agreed between the parties. The deposit will not be considered in any case a deposit allowing for a withdrawal. It is specified that in the case of a flat rate package, the traveler does not have a right of withdrawal.

The traveler will have the possibility to transfer his trip to a person of his choice who fulfills the same conditions if MP Séjours et Expériences is contacted at least 7 days before departure. However, the transferor remains in solidarity with the organizer for the payment of the balance of the price and any additional costs incurred by this transfer. If the carrier practices the re-invoicing of the ticket, the transferor will be liable for any additional costs.

Our holidays include for the most part activities in the open air and in nature and are activities presenting risks inherent to the practice of the activities themselves. Each participant assumes these risks in full knowledge of the facts and makes a commitment not to make MP Séjours et Expériences, the guides or the various providers involved, carry the responsibility of the accidents or the incidents which can arise in the normal frame of the activities. This clause also applies to any legal successor and to the members of the family of the participant.

Every participant has to conform to the rules of prudence and follow the advice given by the guide representing the agency, who cannot be considered as the person responsible for the accidents resulting from the carelessness of a member of the group.

MP Séjours et Expériences reserves the right, if particular circumstances questioning the safety of the group demand it, to modify the route or certain services of the program, directly or through the guide.

The independent holidays are routes sold without a guide. The fixed price includes a description of the route and a map presenting the area. The independent holidays thus involve a suitable knowledge of map reading and orientation. Every participant has to conform to the rules of prudence and follow the advice given by the topo-guide or route notes. MP Séjours et Expériences cannot be considered as the person responsible for the accidents resulting from the carelessness of a participant.

Neither can MP Séjours et Expériences be considered as person in charge of a bad interpretation of the description or an error of reading the map of the user (in particular for meteorological reasons). The independent holiday supposes the acceptance of a risk, which can be due, in particular, to a modification of elements on the route. Consequently, every participant makes a commitment to accept this risk and not to make MP Séjours et Expériences, or the various providers, carry the responsibility of the accidents or the incidents which can arise. This clause also applies to any legal successor and to the members of the family of the participant in question.

According to the regulations of our profession, we are insured in Professional Civil liability. However we would not substitute ourselves for the Personal Civil liability that every participant has to hold in person.

It is indispensable for a participant to possess an individual insurance for multi-risk and multi-activity holidays (expenses of cancellation, research - help, repatriation, medical expenses, theft of luggage, etc.) adapted well to the activities to be undertaken as part of the holiday.

The insurance assistance from which many participants benefit in a general contract is often minimal. This type of coverage is rarely adapted to the types of holidays that we propose.

In case of rental (car, motorbike, or any other form of equipment) entered into with external companies, it is the rental conditions of the external company that will apply for the duration of your holiday with MP Séjours et Expériences. The rental conditions of the external company supplement and do not replace the full conditions of sale described here. MP Séjours et Expériences acts as an intermediary between the client and the external company only.

No claim will be taken into account if it is not formulated in writing within 15 days of performance of the service. The service will be considered as executed when the traveler has proceeded with his return embarkation.

The parties undertake to precede any dispute with a prior conciliation meeting. The Court of BORDEAUX will be competent the only competent authority. Mediation prior to any procedure will be entrusted to a mediator approved by the BORDEAUX Court of Appeal.

MP Séjours et Expériences will not communicate the names and addresses of its contractors to any other travel organizers and other commercial activities or to any third party other than those mentioned in Section 12. This clause is intended to preserve the confidentiality of the contract and the tranquility of the traveler vis-à-vis the professional marketers of the Internet and social networks.

MP Séjours et Expériences may used the personal data collected for the good management and execution of the contracts taken out by its customers, but also and, unless otherwise stipulated in a written document, as part of regular information on its commercial offers, direct or indirect activities, mainly in the form of emails. MP Séjours et Expériences may also need to use these data to comply with legal and regulatory requirements.

Also, these data are likely to be communicated by MP Séjours et Expériences to its service partners, in particular the insurance companies that cover the risks. In these cases, the retention period of the data collected during the establishment of the contract will not exceed the time strictly necessary for the aforementioned operations, except to comply with legal and regulatory requirements.

In accordance with the Data Protection Act and Articles 15 to 20 of European Regulation 2016/679, any customer may require access, rectification, deletion, portability of data and limitation of their processing, provided that these data do not condition the application and performance of the contract. Any request, dispute or complaint, may be sent by email to contact@mpfrenchtravel.com or directly addressed to the CNIL.